At bt baazi, your personal information is a trust we take seriously. This page clearly explains what data we collect, why we collect it, and how we keep it secure.
The Core Pillars of Our Privacy Policy
At bt baazi, all your personal data and transactions are protected by 256-bit SSL encryption — a bank-grade security standard that is virtually impossible for hackers to break.
Bt baazi never sells your personal data to third parties. We believe your data belongs solely to you — we use it only to provide our services.
At bt baazi, you have full control over your own data. You may request to view, correct, or delete your information at any time.
Bt baazi complies with international data protection standards (GDPR). We always ensure a lawful basis when processing your personal information.
Bt baazi uses cookies on its website and app — what they are and why is clearly explained in our Cookie Policy. You can disable all non-essential cookies at any time.
In the event of a data breach, bt baazi will notify affected members within 72 hours and take prompt corrective action.
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This Privacy Policy of bt baazi describes in detail how your personal information is collected, used, stored, and protected. By using our website or app, you agree to this Privacy Policy.
This policy applies to all bt baazi digital platforms — including the website, mobile app, live chat, and email communications. We believe data protection is not merely a legal obligation, but an ethical one.
Since bt baazi was founded, we have held firm to one principle — earning our members' trust and safeguarding their personal data is our greatest responsibility. This policy is a reflection of that commitment.
This Privacy Policy is part of our Terms & Conditions' Together, these form the complete legal framework of bt baazi.
Bt baazi collects the following types of information for various purposes:
| Data type | Example | Collection methods | Requirements |
|---|---|---|---|
| Identity information | Name, date of birth, phone number | Registration form | Mandatory |
| Contact information | Email, mobile number | Registration, communication | Mandatory |
| Payment information | Mobile banking number | Deposit/Withdrawal | Mandatory |
| Technical information | IP address, device information | Automatic | Optional |
| Gaming Activity | Betting history, wins/losses | Platform operations | Automatic |
| Communication records | Chat logs, email | Support Contact | To improve our services |
bt baazi never collects your bank account number, password, or full payment card number. Payment details are stored in encrypted form only.
Bt baazi uses your information only for the following purposes:
bt baazi does not use your data for any purpose without your consent. You may opt out of marketing communications at any time.
Bt baazi does not sell your personal data to any third party. However, in limited circumstances, data may be shared with trusted partners in order to deliver our services:
bt baazi never sells or shares your data with advertisers, data brokers, or other gaming sites.
Bt baazi protects your data using the highest industry-standard technologies:
Your data is generally retained after account closure for 5 Years is retained (to fulfill legal requirements), then securely deleted.
bt baazi's data centres comply with the international ISO 27001 security standard.
The bt baazi website and app use cookies to enhance your experience. Cookies are small data files stored on your device.
We use the following types of cookies:
Optional cookies can be disabled at any time from your browser settings. Please note that doing so may limit certain features.
As a bt baazi member, you have the following data rights:
Request to find out what information bt baazi holds about you.
Request correction of inaccurate data or completion of incomplete data.
You may request deletion of your data under specific conditions.
Request that data processing be restricted under certain circumstances.
The right to receive a copy of your data and transfer it to another service.
Object to the use of your data for marketing or research purposes.
To exercise any data rights, please contact bt baazi's customer support. We will respond within 30 days.
Bt baazi strictly prohibits the use of its platform by anyone under 18. We do not knowingly collect or store any data belonging to minors.
Age is verified at the time of registration. If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.
If you believe a minor is using bt baazi, please notify us immediately. We will take prompt action.
Bt baazi's platform may at times use the services of partner payment gateways or game providers. These third-party services operate under their own privacy policies.
Bt baazi is not responsible for third-party data handling practices. However, we only work with partners who comply with international data protection standards.
All payment providers connected to bt baazi are PCI DSS compliant and adhere to Bangladesh Bank guidelines.
Bt baazi reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.
For significant changes, bt baazi will notify you via SMS or email to your registered mobile number. Continued use of bt baazi following any changes will be taken as your acceptance of the updated policy.
We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact the bt baazi Data Protection Officer:
To learn more about responsible gaming, visit our Responsible Gaming page. For our complete legal framework, Terms & Conditions Read.
Your data is secure, your gaming is safe. Join bt baazi and enjoy your entertainment with complete peace of mind.
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